Most common carpet cleaning questions

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During our work as a professional carpet cleaning company across Bristol and South Gloucestershire there are several questions that come up most frequently.  These most common carpet cleaning questions are as follows:

Will you move the furniture?

Yes! and put it back again afterwards! We ask that you move breakables such as ornaments and photo frames, though we are happy to help with this too if you need assistance.

Will this stain come out?

This will depend upon a number of factors including what the stain is and what the carpet is made of. Once we know all of the facts including what home remedies have been used we will give you our best assessment of the likely success of stain removal, but this cannot be guaranteed, but one we start work on the stain we will do everything within our power to safely remove the stain.

How long will the carpet take to dry?

Generally 3-4hrs, but this will be quicker if the carpet is synthetic. Some ventilation will help speed up the drying.

Can I walk on the carpet whilst its still wet?

Firstly the carpet will be damp not wet. It is fine to walk on the carpet whilst it is still damp as long as your footwear is clean. However take care when leaving the damp carpet as this can be a slip hazard, particularly when going onto tiled or wooden floors.

Will my carpet get dirtier quicker once I have had it cleaned?

No, we use only non residue products which don’t cause re-soiling and are safe for you, your family and your pets.

Have you had training in how to clean carpets?

Yes we have received full and comprehensive training in all aspects of carpet and upholstery cleaning and hold industry recognised qualifications.

We are full members of both the National Carpet Cleaners Association and The Approved Carpet Cleaners AllianceThese industry organisations ensure we are vetted, trained, insured and have the right equipment.

NCCA - Member Logo M2851 TACCA-1d-400

This covers the most common carpet cleaning questions. If you have any other questions or would like to us to provide a free no obligation quotation please call Karen on 01454 436001 / 07774 908410

We offer professional carpet cleaning carried out with care and attention across all areas of Bristol and South Gloucestershire including Thornbury, Yate, Chipping Sodbury, and all surrounding areas and villages.

If you are looking for professional carpet cleaning look no further than Bonne Fresh Clean! See our testimonials page to see what our customers say about Bonne Fresh Clean and the work that we do!